Privacy Policy

This Privacy Policy applies to information collected through keygroupbenefit.com and related communications arising from a website inquiry. It does not replace any separate privacy notice that may be provided in connection with an insurance application, policy, carrier, benefits plan, or other financial product.

Depending on how you interact with us, we may collect:

• Contact information, including your name, email address, telephone number, ZIP code, and preferred contact method.
• Insurance inquiry information, such as the type of coverage requested, current coverage, carrier, renewal timing, household or business details, and information you choose to include in a message or quote request.
• Business and employee-benefits information, such as company name, industry, employee-count ranges, and requested plan or coverage information.
• Technical and usage information, including device and browser information, pages visited, referring pages, approximate location derived from an IP address, and interactions with our website or advertisements.
• Communications and other information you provide when you call, email, meet with, or otherwise contact our agency.

Please do not submit Social Security numbers, financial account numbers, detailed medical records, or other highly sensitive information through a general website form. If that information is needed, we will provide an appropriate method for submitting it.

We may use information to:

• Respond to questions and quote or consultation requests.
• Evaluate insurance needs and help identify potentially appropriate products, markets, carriers, or service providers.
• Communicate about applications, quotes, coverage, renewals, services, and related agency matters.
• Operate, secure, troubleshoot, and improve our website and internal systems.
• Measure advertising performance and understand how visitors find and use our website.
• Comply with applicable laws, licensing obligations, legal process, and regulatory requirements.
• Prevent fraud, misuse, security incidents, and other harm.

We may disclose information when reasonably necessary to provide requested services or operate our business, including to:

• Insurance carriers, general agencies, wholesalers, brokers, underwriting partners, benefits administrators, and other insurance-market participants involved in evaluating or servicing a request.
• Technology, hosting, database, analytics, communications, security, and professional-service providers working on our behalf.
• Government agencies, regulators, law enforcement, courts, or other parties when disclosure is required or permitted by law.
• A successor or potential successor in connection with a merger, acquisition, financing, reorganization, or transfer of all or part of our business, subject to appropriate protections.

We do not sell personal information for money. We also do not share personal information with unaffiliated third parties for their own independent direct-marketing purposes.

Our website and service providers may use cookies, tags, pixels, and similar technologies to operate the site, remember settings, measure traffic, detect problems, and understand advertising performance. These services may receive information about your device, browser, interactions, and the advertisement or page that referred you to our website.

We currently use services that may include Vercel Analytics and Google advertising or measurement tools. Your browser may allow you to block or delete cookies. Doing so may affect certain site features or the accuracy of our measurement.

When you request information, we may contact you using the contact information you provide to respond to that request and discuss relevant insurance products or services. You may ask us to stop promotional emails by using an unsubscribe method provided in the message or by contacting us. You may opt out of text messages by replying STOP. Transactional or service-related communications may continue when appropriate.

We use reasonable administrative, technical, and physical measures designed to protect information in our possession. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary for the purposes described in this policy, including servicing requests, maintaining business and compliance records, resolving disputes, and meeting legal or regulatory obligations.

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. We may need to verify your identity and may retain information when required or permitted by law, including for compliance, fraud-prevention, recordkeeping, or active insurance matters.

You may also manage cookies through your browser and adjust certain advertising preferences through the settings offered by the applicable advertising provider.

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided information to us, please contact us.

Our website may link to carrier, regulator, service-provider, or other third-party websites. Their privacy practices are governed by their own notices, and we are not responsible for their content or privacy practices.

We may update this Privacy Policy from time to time. The effective date above indicates when this version became effective. Material changes will be posted on this page.

Questions or privacy requests may be directed to: